Shipping policy

Shipping Policy

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

3. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

4. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at [your contact information].

5. Tracking

You will receive a confirmation email with a tracking number once your order has been shipped. You can track the status of your order through our website or the shipping provider’s website.

6. Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

7. Changes to This Policy

You can review the most current version of the shipping policy at any time on this page. We reserve the right to update, change, or replace any part of this policy by posting updates and/or changes to our website. It is your responsibility to check our website periodically for changes.